ABOUT US

Alto Pro is a family-owned and locally-operated pest control business servicing Newcastle, Hunter Valley, Lake Macquarie and surrounding areas. We pride ourselves on offering fast, effective, pet and family-friendly pest control treatments, at an affordable price!

At Alto Pro, we understand the importance of a pest-free environment. Our highly trained and fully licensed pest experts operate in a friendly, reliable and professional manner, and are equipped to eliminate and prevent harmful pests in your home or business. Using only scientifically tested and approved products, all treatments are effective against pests, yet safe and sustainable to people, pets and the environment.

Whether you have a common pest or rodent problem, or just need some friendly advice, we are here to help! We offer a 100% customer satisfaction guarantee, meaning we always get the job done.

Call our friendly team today!

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OUR MISSION

We aim to protect our customers by providing them with a comprehensive, effective and stress-free service. We strive to always be professional, thorough, ethical and encourage open communication. Our commitment is to exceed our customers expectations and keep them coming back in the future. We want to be the company that everyone trusts.

our core values

safety

Safety of our employees, customers, pets and the environment is always our top priority. As a fully licensed and trained pest control company, we value the importance of using certified and safe chemicals for every pest control treatment. We ensure particular methods are used, that are effective against pests, yet safe and sustainable for your property.

quality

We are committed to providing high levels of quality in everything we do. We use only the best products on the market. Our team consists of experienced, and knowledgable technicians who receive ongoing development and training to ensure customer satisfaction and an overall exceptional service.

knowledge

We take pride in our knowledge and being experts in the pest control industry. To ensure we keep up-to-date with the latest technologies, techniques and products, we attend conferences, undertake regular training and seek support from other experts within the industry.

integrity

We operate with integrity and honesty at all times, no matter what we do. When we say we are going to do something, we get the job done. To ensure we uphold a high standard of integrity, we practice a high level of discipline, as we know how significant it is to keep our promise and provide our customers with a safe and pest-free space.

accountability

Accountability is critical to our company, as it encourages growth and gives us an opportunity to improve. Our team are always encouraged and supported to own their own mistakes and rectify any issues as quickly as possible. We offer warranties on many of our services to show our customers that we are accountable and dedicated to providing the best possible service.